Bilingual Customer Service Representative (FT)
Quick Apply Full-time 3 hours ago Full Job Description TurfHub is seeking a qualified Bilingual Customer Service Representative to join our amazing team.
We are an artificial turf supplier based out of Texas and located in Dallas and opening in Austin.
We sell directly to contractors, landscapers and homeowners.
Responsibilities:
Serves customers by providing product and service information, resolving product and service problems.
Attracts potential customers by answering product and service questions while suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint.
Determining the cause of the problem, selecting and explaining the best solution.
To solve the problem, expediting correction or adjustment, and follow-up to ensure resolution.
Qualification/Skills:
Customer Service Product knowledge Market knowledge Quality Focus Problem Solving Documentation Skills Detail Oriented Phone Skills Listening Resolving Conflict Multi-tasking Education/Experience High School Diploma 1-2 years of Customer Service Experience This is a full time position, Mon to Friday 7:
00-4:
00 pm, some Saturdays 7-12:
00 pm Our Company offers:
Healthcare and 401(k) after 90 days PTO accruing after 90 days $17-20/hour depending on experience Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are an artificial turf supplier based out of Texas and located in Dallas and opening in Austin.
We sell directly to contractors, landscapers and homeowners.
Responsibilities:
Serves customers by providing product and service information, resolving product and service problems.
Attracts potential customers by answering product and service questions while suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint.
Determining the cause of the problem, selecting and explaining the best solution.
To solve the problem, expediting correction or adjustment, and follow-up to ensure resolution.
Qualification/Skills:
Customer Service Product knowledge Market knowledge Quality Focus Problem Solving Documentation Skills Detail Oriented Phone Skills Listening Resolving Conflict Multi-tasking Education/Experience High School Diploma 1-2 years of Customer Service Experience This is a full time position, Mon to Friday 7:
00-4:
00 pm, some Saturdays 7-12:
00 pm Our Company offers:
Healthcare and 401(k) after 90 days PTO accruing after 90 days $17-20/hour depending on experience Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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