Veterinary Customer Service Representative Community, Social Services & Nonprofit - Cedar Park, TX at Geebo

Veterinary Customer Service Representative

Thrive Pet Healthcare Thrive Pet Healthcare Cedar Park, TX Cedar Park, TX Part-time Part-time Estimated:
$28.
4K - $35.
9K a year Estimated:
$28.
4K - $35.
9K a year 13 hours ago 13 hours ago 13 hours ago Veterinary Customer Service Representative - Thrive Pet Healthcare Cedar Park Thrive Pet Healthcare Cedar Park is looking to add a Part Time Veterinary Customer Service Representative to their incredible General Practice team! Here are some great reasons you'll enjoy coming to work every day at Thrive Pet Healthcare:
Competitive pay 401K matching Pet discounts for up to five of your own pets Six major holidays off Embroidered scrubs Employee Assistance Program Perks at Work Ignite - our very own social media platform to connect with all Thrive employees Helping local rescues find a forever home with GetYourPet.
org A low drama work environment Job Duties Include:
Provide top-notch customer service by being very attentive to client and pet needs Answer phones, proactively schedule appointments and specialty procedures, set reminders, manages patient and client flow including checking patients in/out, and handles basic client complaints Facilitate communication between clients and medical team as needed Utilizing computer information system to accurately enter client/ patient information, update and maintain medical records Processing client payments and invoices Ensuring the lobby, waiting room, and your workspace are clean and organized.
Other administrative duties as needed
Qualifications:
High school diploma or GED required At least one year of veterinary experience preferred Great communication and organizational skills Strong customer service skills Ability to be an empathetic listener Ability to deescalate uncomfortable situations to ensure guest satisfaction Understand and be able to use and trouble shoot, computers, tablets, email and have a basic understanding of the Microsoft Office Suite of programs.
Must love animals and not be afraid of pets Must be able to stand from sitting, walk, sit and move freely for extended periods of time Find out more about us here:
https:
//www.
thrivepetcare.
com/ #LI-SS1.
Estimated Salary: $20 to $28 per hour based on qualifications.

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