Insurance Customer Service & Data Entry (Cedar Park)
White Glove Partners LLC White Glove Partners LLC Cedar Park, TX Cedar Park, TX Full-time Full-time $15 - $22 an hour $15 - $22 an hour 18 hours ago 18 hours ago 18 hours ago We are an Independent insurance agency located in the North Austin area is offering a full time CSR position to service our existing clients & transitioning to a new management system for our growing agency.
Monday-Friday, 8:
50am-5pm.
(NO WEEKENDS!) - (There will be a weekend or two reserved for training) Responsibilities include servicing our existing clients and processing daily administrative tasks & data entry.
We are very supportive and will do everything we can to help you as you're helping us succeed.
We would love someone who works well in a great team environment.
Must possess strong listening, written and verbal communication skills and be able to handle heavy call volumes with a keen eye for attention to detail, be social AND ( Most importantly ) ARTICULATE.
Licensed preferred and will obtain first reviews - Hourly Rate will depend on experience.
We will pay to have the right candidate licensed.
Conveniently located off of New Hope - Close to Bell Blvd / Off 183.
Business smart castual attire is a must at all times.
Requirements:
Bilingual English/Spanish required (If you are not bilingual but have extensive commercial experience - we will consider) Applied Epic Experience a plus Great phone presence, there will be heavy out bound calls for follow ups Texas Insurance Licensed a plus Risk management experience a plus Excellent Customer Service Skills High School Diploma / GED (40 WPM) Personable demeanor with excellent organizational skills Standard knowledge on Microsoft Office, Excel, and Outlook If you answer no to any of the following questions, please do NOT apply:
1.
Are you ALWAYS on time? 2.
Do you want to be part of a fun, young and growing local company? 3.
Can you live without social media for more than 5 hours at a time a day? 4.
Do you want to learn while on the job? 5.
Are you awesome? Compensation is negotiable depending on experience Apply Online Now! Additional Compensation:
Bonuses Job Duties:
Answer incoming customer inquiries Data Entry through Existing & New AMS Collaborate with to stay updated on new products, services, and policies Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested Communication method(s) used:
Phone Email In person Work Remotely No Job Type:
Full-time Pay:
$15.
00 - $22.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Schedule:
8 hour shift Monday to Friday COVID-19 considerations:
Our office seating is seated 6ft distancing - masks are worn in common space.
There are sanitation wipes and hand sanitizer available.
Education:
High school or equivalent (Preferred)
Experience:
customer service:
1 year (Preferred) relevant:
1 year (Preferred) sales:
1 year (Preferred) Applied Epic:
1 year (Preferred) Language:
Spanish (Preferred) License/Certification:
P&C (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Monday-Friday, 8:
50am-5pm.
(NO WEEKENDS!) - (There will be a weekend or two reserved for training) Responsibilities include servicing our existing clients and processing daily administrative tasks & data entry.
We are very supportive and will do everything we can to help you as you're helping us succeed.
We would love someone who works well in a great team environment.
Must possess strong listening, written and verbal communication skills and be able to handle heavy call volumes with a keen eye for attention to detail, be social AND ( Most importantly ) ARTICULATE.
Licensed preferred and will obtain first reviews - Hourly Rate will depend on experience.
We will pay to have the right candidate licensed.
Conveniently located off of New Hope - Close to Bell Blvd / Off 183.
Business smart castual attire is a must at all times.
Requirements:
Bilingual English/Spanish required (If you are not bilingual but have extensive commercial experience - we will consider) Applied Epic Experience a plus Great phone presence, there will be heavy out bound calls for follow ups Texas Insurance Licensed a plus Risk management experience a plus Excellent Customer Service Skills High School Diploma / GED (40 WPM) Personable demeanor with excellent organizational skills Standard knowledge on Microsoft Office, Excel, and Outlook If you answer no to any of the following questions, please do NOT apply:
1.
Are you ALWAYS on time? 2.
Do you want to be part of a fun, young and growing local company? 3.
Can you live without social media for more than 5 hours at a time a day? 4.
Do you want to learn while on the job? 5.
Are you awesome? Compensation is negotiable depending on experience Apply Online Now! Additional Compensation:
Bonuses Job Duties:
Answer incoming customer inquiries Data Entry through Existing & New AMS Collaborate with to stay updated on new products, services, and policies Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested Communication method(s) used:
Phone Email In person Work Remotely No Job Type:
Full-time Pay:
$15.
00 - $22.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Schedule:
8 hour shift Monday to Friday COVID-19 considerations:
Our office seating is seated 6ft distancing - masks are worn in common space.
There are sanitation wipes and hand sanitizer available.
Education:
High school or equivalent (Preferred)
Experience:
customer service:
1 year (Preferred) relevant:
1 year (Preferred) sales:
1 year (Preferred) Applied Epic:
1 year (Preferred) Language:
Spanish (Preferred) License/Certification:
P&C (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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